WE OFFER FREE SHIPPING ANYWHERE IN INDIA except in case of selected Live plants and Cade Aquariums. Please allow 1-3 working days for your order to be dispatched. Normally orders placed before 1pm on a business day, we aim to ship the same day, providing card security checks are complete, payment received and stock availability is confirmed. Orders placed after 1pm will be shipped the next business day.
Orders Received on Sunday or during Holidays are dispatched the following Monday or next working day. During busy times, such as holiday periods, there can be processing and shipping delays. The orders cannot be shipped to PO boxes or military addresses. Rural domestic addresses require one or more additional days to deliver.
International shipping charges are mentioned on our website. Shipping charges and transit time will vary, depending on the location. All international packages are shipped via DHL / FedEx. All transit times are Monday to Saturday. International delivery cannot be guaranteed within a time frame due to customs.
International delivery time is approximately 5 to 7 days. For some shipments delivered outside the India, the importing country
may charge an import duty/VAT on top of the price of the item. These charges are beyond our control and can’t be reimbursed.
International customers are responsible for any import or customs fees charged by your government. We are unable to predict which shipments will be assessed these fees or the amount of the fee that may be charged. In cases of refusal, either the cost of the goods or return service costs will be assessed.
Tracking: e-mail and SMS messages containing your package tracking information will be
sent after shipment.
The order can also be tracked on our website as well under the tab “Track Your Order”
Please mail us at firstname.lastname@example.org if any question.